Administrative Officer – Events Team Support

About the role

The Administration Officer provides essential administrative and operational support to the Events Team, ensuring smooth day‑to‑day functioning, efficient documentation handling, and coordination across internal departments. This role is pivotal for organized workflows, event logistics, and compliance reporting.

Key responsibilities

• Provide comprehensive administrative support to the Events Team, including scheduling meetings, preparing agendas, and maintaining accurate records.
• Assist in coordinating the Director of Events & Sales calendar, managing meeting arrangements, prioritisation, and follow‑up tracking.
• Organise business travel itineraries, bookings, and related documentation.
• Prepare reports, presentations, and internal summaries to aid decision‑making.
• Handle cross‑departmental documentation flow between Event Sales, Coordination, Banqueting, Culinary, Finance, and Procurement.
• Process administrative and event‑related documents such as contracts, purchase requests, invoices, and internal forms.
• Maintain and update databases for clients, suppliers, venues, and internal records.
• Support internal communication by organising documentation and tracking action points.
• Research and source office supplies, monitor stock levels, and ensure timely replenishment.
• Ensure all administrative processes comply with internal policies and procedures.

Required profile

• Diploma or degree in Business Administration, Hospitality, or a related field.
• Minimum 2 years of experience in administrative or operations support, preferably within events or hospitality.
• Highly organised with strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize in a fast‑paced environment.
• Proactive, service‑oriented team player with professionalism and discretion.

Required skills

• Proficiency in Microsoft Office Suite.
• Experience with ERP systems.