Airport Greeter

About the role

We are looking for a passionate and dynamic Airport Greeter to join our Front Office team at Centro Capital Doha. In this role you will be the first point of contact for hotel guests arriving and departing through the airport, ensuring a seamless and personalized experience.

Key responsibilities

• Maintain a tidy and accurate paging board with correct guest information.
• Build and maintain good working relationships with airline desks, customs, immigration and other airport personnel.
• Coordinate and assist with guest transportation requirements.
• Verify visa documentation and expedite guest entry procedures, liaising with Visa Officers and Visa Clerks as needed.
• Meet and assist all hotel guests at the airport on arrival and departure, providing personalized service.
• Display the paging board prominently in accordance with local legislation.
• Prepare daily arrival and departure reports to monitor guest movement.

Required profile

• Diploma or degree in hospitality or a related field.
• Previous experience in Front Office or customer service within the hospitality industry.
• Well‑presented, outgoing and friendly attitude.
• Proactive, adaptable and able to stay calm under pressure.
• Strong attention to detail and reliable work ethic.

Required skills

• Computer literacy.
• Fluency in written and spoken English.