Banquet Operations Supervisor

About the role

The Banquet Operations Supervisor ensures seamless execution of banquet events, leading staff to deliver high‑quality service while maintaining safety and brand standards.

Key responsibilities

• Coordinate and supervise banquet set‑up, ensuring cleanliness, proper furniture arrangement, and compliance with guest specifications.
• Inspect staff grooming, attire, and uniform appearance, correcting deficiencies promptly.
• Communicate with guests, other departments, and team members to fulfill special event requests and resolve issues.
• Maintain accurate logs, report safety incidents, and enforce company policies.
• Assist management with hiring, training, scheduling, performance evaluation, and employee coaching.

Required profile

• High school diploma or equivalent.
• Minimum of 1 year related banquet experience and 1 year supervisory experience.
• Ability to work extended periods standing, walking, and lifting up to 75 lb with assistance.
• Strong interpersonal skills, professional communication, and commitment to guest satisfaction.

Required skills

• Team leadership and staff coordination.
• Knowledge of banquet set‑up standards and safety procedures.