Business Design Specialist

About the role

As a Business Design Specialist at Accenture Song, you will partner with clients to envision, design, and launch new products, services, and experiences. Leveraging human‑centered design principles, you will turn insights into actionable business strategies that drive growth.

Key responsibilities

• Conduct customer, market, and stakeholder research to uncover needs and opportunities.
• Create customer journeys, service blueprints, and personas that inform design decisions.
• Facilitate innovation and design‑thinking workshops with cross‑functional teams.
• Translate research findings into clear, actionable business recommendations.
• Develop storytelling materials and executive‑level presentations.
• Collaborate closely with strategists, designers, and technologists to ensure cohesive solutions.
• Support product and service innovation initiatives from concept through delivery.

Required profile

• Bachelor's degree.
• 3+ years of experience in business design, service design, strategy, innovation, or experience consulting.
• Strong understanding of Design Thinking methodologies.
• Excellent research, analytical, communication, and presentation skills.

Required skills

What we offer

• Opportunity to work on high‑impact projects for leading brands.
• Collaborative environment that blends creativity, technology, and data.
• Professional development and exposure to cutting‑edge design practices.