Door Attendant – Hotel Guest Services

About the role

We are looking for a friendly Door Attendant to join our guest services team at a leading hotel in West Bay, Doha. You will be the first point of contact for guests, ensuring a warm welcome and smooth arrival experience.

Key responsibilities

• Greet guests, escort them to their rooms, and open doors as needed.
• Provide information on hotel amenities, services, and local attractions.
• Explain room features such as key cards, minibars, safes, and laundry services.
• Transport luggage to and from rooms, assist with storage and retrieval.
• Help guests with vehicle entry and exit, including loading and unloading luggage.
• Arrange transportation (taxi, shuttle, limousine) and communicate parking procedures.
• Maintain a clean, professional appearance and adhere to company policies.
• Report accidents, injuries, or unsafe conditions to management.
• Assist guests with disabilities and respond promptly to service requests.

Required profile

• High school diploma or equivalent.
• No prior experience required; training will be provided.
• Ability to lift up to 50 lb unassisted and up to 75 lb with assistance.
• Comfortable standing, walking, and moving quickly for extended periods.
• Good vision for reading small print and ability to navigate stairs and uneven surfaces.
• Professional communication skills and a courteous demeanor.

Required skills