Food & Beverage Supervisor – Hotel

About the role

The Food & Beverage Supervisor will oversee daily operations of the hotel’s restaurant, café, bar, and banquet outlets. Reporting to the Restaurant Manager, you will ensure exceptional guest experiences, uphold quality standards, and support financial targets.

Key responsibilities

• Supervise daily operations of all F&B outlets.
• Lead, motivate and coach the service team.
• Ensure compliance with service, hygiene, health and safety standards.
• Conduct pre‑shift briefings, assign duties and monitor performance.
• Handle guest complaints and resolve service issues promptly.
• Coordinate with the kitchen for timely and accurate service.
• Manage table turnover, reservations and seating to maximise efficiency.
• Assist with inventory control, stock requisitions and waste minimisation.
• Oversee opening and closing procedures, cash handling and POS transactions.
• Support scheduling, attendance monitoring and staff productivity.
• Maintain outlet cleanliness, equipment upkeep and sanitation standards.
• Contribute to sales targets, upselling initiatives and cost control.
• Prepare operational reports and communicate issues to the Restaurant Manager.

Required profile

• Diploma or Bachelor’s degree in Hospitality Management or related field (preferred).
• 2–4 years of F&B experience, including at least 1 year in a supervisory role.
• Experience in hotel, fine‑dining, casual‑dining or luxury hospitality environments.

Required skills

• POS system operation