Front Desk Receptionist – Luxury Hotel

About the role

We are looking for a professional and friendly Receptionist to be the first point of contact for guests, clients, and employees at our upscale Mövenpick Hotel in Doha. You will help create a welcoming atmosphere while handling a variety of administrative tasks in a fast‑paced hospitality environment.

Key responsibilities

• Greet and direct visitors, ensuring a professional and friendly first impression.
• Manage incoming calls, emails, and correspondence, routing them to the appropriate departments.
• Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff.
• Maintain a clean and organized reception area.
• Perform administrative duties such as filing, data entry, and document preparation.
• Handle office supply inventory and ordering as needed.
• Process incoming and outgoing mail and packages.
• Provide general information and answer inquiries from clients, visitors, and employees.
• Support other departments with clerical tasks.
• Manage visitor logs and issue badges to ensure security protocols are followed.

Required profile

• Previous experience as a receptionist or in a customer‑service role.
• Excellent verbal and written communication skills in English; Arabic is a plus.
• High school diploma or equivalent; associate’s degree in business administration or related field preferred.
• Professional appearance and demeanor with strong interpersonal skills.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to operate multi‑line phone systems and basic office equipment.