Head of Radio Communication

About the role

Madre Integrated Engineering is looking for a Head of Radio Communication in Doha. The role manages the preventive and corrective maintenance of all radio communication systems, including radio dispatch, voice/VHF, RFID and related support systems, and leads the technical team.

Key responsibilities

• Manage preventive and corrective maintenance performance for all radio communication systems, including radio dispatch, voice/VHF, RFID and related support systems.
• Lead subject-matter experts and ensure adequate technical coverage, competency and certification within the team.
• Review and approve method statements, SOPs, preventive-maintenance schedules and technical procedures.
• Lead root-cause analysis and problem management for major and recurring incidents.
• Monitor SLA performance, system availability, maintenance completion and repeat-incident reduction.
• Report technical and operational performance to the Service Delivery Manager.

Required profile

• Bachelor's degree or diploma in Engineering, IT, Telecommunications, Electronics or a related discipline.
• Minimum 10 years of hands-on experience with relevant radio communication systems in a large enterprise or airport environment.
• Proven experience in team leadership, technical supervision and mentoring.
• Relevant certification or product training in radio/voice systems, VHF, RFID or frequency-management systems, and ITIL Foundation certification.

Required skills

• Strong technical knowledge of radio communications, dispatch systems, voice/VHF infrastructure and RFID technologies.
• Experience managing OEM relationships, vendor escalations and technical support cases.
• Strong troubleshooting, root-cause analysis, problem-solving and documentation skills.