Inside Sales – Spare Parts & Services

About the role

Alfa Laval is seeking an Inside Sales professional to manage the Lead‑to‑Order process for spare parts and services in Qatar. You will work closely with customers and the sales team to capture upselling opportunities, generate quotations, and ensure order fulfillment.

Key responsibilities

• Investigate enquiries, identify required parts, and submit accurate quotations using the ERP system.
• Monitor open quotes weekly, communicate with customers and sales colleagues, and drive order conversion.
• Register orders in the ERP, issue purchase orders to suppliers, and track order fulfillment with the Order Handling team.
• Maintain customer, contact, and equipment data in the Installed Base and use CRM tools consistently.
• Identify service opportunities within the existing customer base and develop leads for service business.

Required profile

• 4 to 6 years of experience in inside sales, spare‑parts, or related fields.
• Degree in Mechanical or Chemical Engineering (or B.Tech).
• Proactive attitude with strong communication skills and ability to work in a multicultural environment.

Required skills

• Proficiency with ERP systems for order registration and quotation.
• Experience using CRM tools to support the sales process.

What we offer

• An interesting and challenging position in an open, friendly environment.
• Opportunities to develop a global network with diverse nationalities.
• Continuous learning and the chance to impact Alfa Laval’s future success.