Watch Technician and Sales Executive

About the role

The Retail Sales Executive and Technician will drive watch sales while delivering high‑quality after‑sales service. You will interact directly with customers, support the showroom, and coordinate with merchandising, supply chain and sales teams to ensure smooth operations.

Key responsibilities

• Attend to customers, present watch features, and achieve sales targets.
• Maintain daily sales registers and manage stock procurement.
• Assist senior technician with spare‑part ordering and ensure parts availability.
• Handle customer complaints, provide estimates, and perform watch repairs.
• Prepare daily service reports, job cards, and place orders via service websites.
• Maintain an attractive showroom display and report product quality issues.

Required profile

• Degree preferred but not essential.
• Minimum 5 years experience servicing quartz and automatic watches combined with retail experience.
• Fluent English; Arabic preferred.
• Strong communication, negotiation and customer‑service orientation.
• Proficient with computer use and reporting tools.

Required skills

• Servicing quartz watches
• Servicing automatic watches
• Computer reporting