Laundry Attendant

About the role

A hotel laundry attendant is responsible for the day-to-day washing, drying, ironing and pressing of hotel linen, uniforms and guest laundry. The role also covers quality and cost control, inventory support and adherence to hygiene and safety procedures.

Key responsibilities

• Carry out daily washing, drying, ironing, pressing, folding and sorting of hotel linen, uniforms and guest laundry according to established standards.
• Ensure all items are clean, fresh, stain-free and handled with proper care, sorted by fabric type, colour and washing requirements.
• Record and distribute incoming and outgoing linen, uniforms and guest laundry, and inspect items for stains, damage or poor condition, reporting concerns to the Laundry Supervisor.
• Maintain laundry areas, storage areas, equipment and workstations in a clean and organised condition, and report faulty equipment or maintenance needs immediately.
• Assist with linen and uniform inventories, maintain appropriate stock levels, and handle lost and found items according to hotel procedures.
• Support other Housekeeping and Laundry operations when required.
• Use chemicals, water, energy and supplies responsibly to minimise waste, and follow linen and uniform control procedures.
• Follow departmental SOPs, hotel policies and laundry procedures, including correct chemical handling, health and safety, fire and emergency procedures.
• Report hazards, accidents, damages or unsafe conditions, attend briefings, meetings and training, and perform other reasonable duties assigned by the Laundry Supervisor or Laundry Manager.

Required profile

• High school education or equivalent preferred.
• Basic to good command of English; additional languages are an advantage.
• Previous experience in hotel laundry operations is preferred but not essential.
• Attention to detail, cleanliness, teamwork, reliability and efficiency.

Required skills

• Basic knowledge of laundry equipment, linen handling, washing, drying, pressing and garment care is an advantage.