Learning & Development Manager - E-Learning

About the role

Qatar Airways is hiring a Learning & Development Manager - E-Learning for its HR Group Learning & Development team in Doha, Qatar. The role leads the development and continuous improvement of the Group's digital learning ecosystem, covering LMS, LXP, digital content libraries and supporting learning technologies, and oversees the delivery, adoption and evaluation of digital and blended learning solutions.

Key responsibilities

• Implement the Group's digital learning strategy, roadmap and operating model in line with business objectives and people strategy.
• Lead a high volume of concurrent digital and blended learning projects, managing prioritisation, resources, budget and delivery.
• Manage the design, development and improvement of digital learning content, including e-learning, microlearning, simulations and scenario-based solutions.
• Set quality and governance standards so content is accurate, consistent and compliant with accessibility, interoperability and SCORM requirements.
• Manage and optimise LMS, LXP and third-party content libraries, and partner with stakeholders, subject matter experts and vendors.
• Manage external vendors and content providers, including sourcing, contracts, performance monitoring and service delivery governance.
• Lead, coach and performance-manage the team, allocating workloads and maintaining quality standards.

Required profile

• Bachelor's degree or equivalent with at least 6 years of job-related experience.
• Strong project management experience with concurrent projects; PMP or similar preferred.
• Demonstrated people management experience, including performance management, coaching and workload allocation.
• Strong stakeholder and vendor management skills, with experience in complex, multicultural environments; aviation experience preferred.

Required skills

• Experience designing and delivering digital learning content (e-learning, microlearning, mobile learning, video, virtual classroom).
• Hands-on experience with enterprise learning platforms such as LMS and LXP and third-party content libraries.
• Knowledge of e-learning standards and frameworks, especially SCORM, and digital accessibility and interoperability.
• Analytical, data literacy and budget management skills.
• Working knowledge of authoring, video and AI-assisted tools such as Articulate 360, Camtasia, Adobe Captivate, Vyond or Synthesia is preferred.

To apply, candidates upload their CV and complete the online application form through the company's careers site.