Office Assistant

About the role

A full-time, non-management Office Assistant position at a Westin hotel in Doha (Salwa Road, Fereej Bin Mahmoud, Zone 23). The role covers data entry, document handling, record keeping and guest support, following company policies and procedures.

Key responsibilities

• Enter and retrieve information from computer databases to update records, files and reservations, and answer guest inquiries.
• Send information or documents by computer, mail or facsimile machine.
• Prepare letters, memos and other documents with word processing, spreadsheet, database or presentation software.
• Handle incoming and outgoing mail, including date stamping and distribution.
• Create and maintain computer- and paper-based filing systems, and compile, copy, sort and file records of office activities and business transactions.
• Enter and locate work-related information using computers and/or point-of-sale systems.
• Welcome guests, anticipate their needs, assist individuals with disabilities and thank them sincerely.
• Maintain confidentiality of proprietary information, keep a clean and professional appearance, and follow company policies.
• Answer phones with appropriate etiquette, speak clearly and professionally, and build positive working relationships with colleagues.
• Move and handle objects weighing up to 10 pounds without assistance and perform other reasonable duties requested by supervisors.