Operations Manager

About the role

The Operations Manager will lead the delivery of facility management services across a large‑scale portfolio in Doha, ensuring operational performance, contractual compliance, service quality, safety and client satisfaction.

Key responsibilities

• Manage day‑to‑day FM operations and ensure services meet contractual SLAs and KPIs.
• Lead and coordinate FM teams, supervisors, engineers, subcontractors and service providers.
• Monitor civil, architectural and general building maintenance activities.
• Ensure compliance with Qatar regulations, HSE requirements, quality standards and client procedures.
• Oversee operational performance, resources, reporting, risks and corrective actions.
• Liaise with clients and stakeholders to resolve issues effectively.
• Drive continuous improvement and maintain high standards of service delivery.

Required profile

• Bachelor’s degree in Civil Engineering, Architecture Engineering or equivalent.
• Minimum 15 years total experience, including at least 7 years in Facility Management.
• GCC experience on large‑scale FM projects, preferably in schools or educational facilities.
• Fluent in Arabic and English.
• MMUP/UPDA certification preferred.

Required skills

• Civil engineering knowledge.
• Architectural systems expertise.
• Facility management proficiency.
• HSE compliance understanding.
• Familiarity with Qatar regulations.