Receptionist – Front Desk & Customer Service

About the role

We are looking for a professional Receptionist to be the first point of contact for clients and visitors at our Qatar office. You will manage the front desk, ensure smooth office operations, and provide exceptional customer service.

Key responsibilities

• Greet and welcome visitors with a warm demeanor.
• Answer, screen, and forward incoming phone calls promptly and professionally.
• Direct visitors to the correct locations and ensure calls are transferred to the appropriate department.
• Maintain a tidy and presentable reception area.
• Manage incoming and outgoing mail and deliveries.
• Assist with scheduling appointments and meeting room bookings.
• Update and distribute internal staff extension lists.
• Provide administrative support to various departments as needed.
• Arrange transportation such as drivers and buses upon request.
• Handle inquiries and provide accurate information about the company and its services.
• Ensure compliance with security procedures and protocols.

Required profile

• At least 2 years of experience as a receptionist.
• Professional appearance and attitude.
• Fluent in English with excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).