Senior Clerk – Operations Control

About the role

The Senior Clerk Operations Control provides routine administrative support to the Operations Control & Quality Assurance team at QNB. The role involves handling document scanning, filing, mail management and coordinating office supplies to ensure smooth departmental operations.

Key responsibilities

• Scan, index and file physical and electronic documents, maintaining an organized retrieval system.
• Manage internal and external mail through QPost, including receipt, dispatch and tracking.
• Coordinate office supply orders via the Coupa system, ensuring cost‑efficient procurement and timely delivery.
• Receive and verify supplies from vendors or stores, maintaining accurate records in line with QNB policies.
• Support internal stakeholders by providing timely document retrieval and administrative assistance.
• Maintain up‑to‑date physical and electronic filing systems according to departmental procedures.

Required profile

• Proven experience in an administrative or clerical role within a corporate environment.
• Strong attention to detail and ability to follow established procedures.
• Good organizational skills and ability to manage multiple tasks efficiently.
• Familiarity with bank or financial services environment is a plus.

Required skills

• Experience using the Coupa procurement system.
• Proficiency in document scanning and electronic filing.
• Ability to handle mail processing through QPost or similar internal mail services.