Business Development Manager

About the role

The Business Development Manager will drive organic growth for BSL by identifying, developing and converting new business opportunities across HR Outsourcing, Training and Procurement Outsourcing services. Reporting to the Head of Growth, the role focuses on building strong client relationships, shaping tailored solutions and expanding BSL’s market presence.

Key responsibilities

• Proactively identify and qualify new business opportunities through market research, networking and customer engagement.
• Develop and maintain a portfolio of strategic accounts and prospects, guiding them through the business development lifecycle.
• Represent BSL at customer meetings, industry events, exhibitions, chambers of commerce and business councils.
• Collaborate with HRO, Training, Procurement and Commercial teams to translate client needs into tailored BSL solutions.
• Maintain accurate CRM records of leads, opportunities and pipeline activity.
• Prepare and present sales proposals, quotations and contracts, and work with pricing and contracts teams on deal structuring.
• Provide regular updates and reports on business development activities, market trends and competitor intelligence.

Required profile

• Proven experience in business development or sales, preferably within HR, training or procurement services.
• Demonstrated ability to build relationships with senior decision‑makers and influence buying decisions.
• Strong analytical and market research skills to identify growth opportunities.
• Excellent communication, negotiation and presentation abilities.
• Ability to work cross‑functionally with internal teams to develop customized solutions.
• Experience managing a sales pipeline and maintaining detailed CRM data.

Required skills