Assistant Groups Conference and Events Manager

About the role

As an Assistant Groups Conference and Events Manager you will support the GCE team in driving revenue and delivering memorable experiences for hotel guests and event attendees. You will work closely with clients, sales colleagues and hotel operations to ensure seamless planning and execution of group bookings and events.

Key responsibilities

• Convert inbound group and event enquiries into confirmed bookings, meeting sales targets and maximizing revenue.
• Identify upselling opportunities and apply high‑quality sales tactics to increase conversion rates.
• Maintain and optimise the events calendar to achieve optimal yield and space utilisation.
• Build and nurture strong client relationships, understanding needs to generate repeat and expanded business.
• Arrange and conduct site visits and hotel show rounds that showcase spaces and services aligned with client expectations.
• Provide accurate administration and hand‑over of booked events to ensure successful on‑property delivery.
• Participate in promotional activities that raise the hotel’s visibility and drive GCE business.

Required profile

• A genuine passion for hospitality and creating warm guest experiences.
• Integrity and a commitment to doing the right thing.
• Leadership qualities that inspire colleagues.
• Team‑oriented mindset that drives collaborative outcomes.
• Strong sense of ownership and accountability.
• Ability to act with urgency and discipline in fast‑paced environments.

Required skills