Assistant Housekeeping Manager

About the role

The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing daily operations at Al Najada Doha Hotel, ensuring that guest rooms, public areas and back‑of‑house spaces are clean, orderly and meet the brand’s quality standards.

Key responsibilities

• Assist in planning, organizing and coordinating daily housekeeping operations.
• Supervise and motivate housekeeping staff, including room attendants, public area attendants and linen room personnel.
• Conduct daily inspections of guest rooms, public areas and employee work areas for cleanliness and maintenance.
• Ensure housekeeping standards and procedures are consistently followed.
• Manage inventory and ordering of cleaning supplies, linens and guest amenities.
• Help schedule staff shifts, manage attendance and participate in performance reviews.
• Train new team members and deliver refresher training sessions.
• Handle guest complaints and special requests promptly and courteously.
• Support compliance with health, safety and sanitation regulations.
• Collaborate with Front Office, Maintenance and other departments to ensure seamless guest service.

Required profile

• High school diploma or equivalent.
• Minimum 2 years of housekeeping experience, with at least 1 year in a supervisory or assistant managerial role.
• Strong leadership and interpersonal skills.
• Excellent organizational and time‑management abilities.
• Ability to handle multiple priorities and work under pressure.

Required skills

• Familiarity with hotel property management systems such as Opera.
• Knowledge of housekeeping software like HotSOS.