Backup Technologies Engineer

About the role

A senior backup technologies engineer is sought in Qatar, acting as project lead and subject matter expert for backup solution projects. The role covers installation, configuration, administration and troubleshooting of backup solutions, escalation of support issues, and design of disaster recovery and business continuity plans.

Key responsibilities

• Act as project lead and SME for backup solution projects and as escalation point for support issues.
• Install, configure and administer backup solutions (EMC/Veritas) and SAN/NAS.
• Manage and troubleshoot backup solutions; design and implement DR and business continuity plans.
• Install, configure and administer Windows Server 2012/2016/2019, virtualization platforms and Microsoft services such as AD, DHCP, DNS, SCVMM, SQL, Windows Cluster, SCCM, Exchange.
• Design fully automated offsite backup, cloud and tape rotation.
• Implement IT security policy against internal and external threats, incident management and problem management per ITIL, and maintain SLAs via the ticketing system.

Required profile

• At least 12 years of experience in a system integrator environment (up to 18 years).
• Designing and presales experience in datacentre solutions including servers, storage, backup and virtualization.
• Certification in Dell, Veritas, IBM or another leading backup solution.
• Experience with VMware and datacentre security solutions, and with banking, transportation, public sector and education sectors.
• Good understanding of networking systems, protocols and technologies (routers, switches, Wi-Fi, load balancers, firewalls, IP telephony, WAN).
• Strong analytical, organizational and decision-making skills, good management and communication skills, and ability to work with little instruction.

Required skills

• Windows Server administration and virtualization platforms
• Backup solutions (Veritas, EMC)
• ITIL incident and problem management
• Troubleshooting and performance monitoring (Wireshark)