Bellman – Guest Luggage & Service Specialist

About the role

As a Bellman at Hilton, you will be the first point of contact for guests, creating a warm and welcoming atmosphere from arrival to departure. Your role is essential in delivering the hospitality experience that Hilton is known for, ensuring every guest feels valued and cared for.

Key responsibilities

• Greet and escort arriving and departing guests, providing a friendly introduction to the hotel.
• Transport, retrieve, organize, and store guest luggage safely and efficiently.
• Operate hotel vehicles to transport guests to designated locations as needed.
• Maintain bell carts, equipment, and work areas in clean and functional condition.
• Assist guests with directions, amenities information, and any immediate needs.

Required profile

• Passion for hospitality and delivering memorable guest experiences.
• Strong integrity, teamwork orientation, and a sense of ownership.
• Ability to work in a fast‑paced environment with attention to detail.
• Excellent interpersonal and communication skills.

Required skills

• Safe operation of hotel vehicles.
• Proper handling and storage of luggage.

What we offer

• Access to Hilton’s travel program with discounted stays.
• Paid parental leave and other employee benefits.
• Opportunities for career growth within a global hospitality brand.