Bellman

About the role

We are looking for a Bellman to join the Front Office team at Fairmont Doha, a luxury hotel located in Katara Towers, Lusail. The Bellman ensures a warm and seamless arrival and departure experience for our guests, handling luggage and providing information about hotel facilities and local attractions.

Key responsibilities

• Greet guests warmly upon arrival and departure.
• Assist with luggage transportation, storage, and safe handling.
• Escort guests to their rooms and explain room features and hotel amenities.
• Provide accurate information on hotel services, dining outlets, local attractions, and transportation options.
• Coordinate with Front Desk, Concierge, and Valet teams to ensure seamless guest experiences.
• Maintain cleanliness and organization of the lobby, entrance, and luggage storage areas.
• Respond promptly and professionally to guest requests and inquiries.
• Uphold Fairmont brand standards and contribute to a luxury hospitality environment.

Required profile

• Previous experience in hospitality or guest services is an advantage.
• Excellent communication skills and a friendly, professional demeanor.
• Ability to work efficiently in a fast‑paced, luxury environment.
• Strong attention to detail and commitment to guest safety.

Required skills