Branch Head / Workshop In-Charge - Multi-Brand Automotive

About the role

2coms is looking for an experienced and dynamic Branch Head / Workshop In-Charge to oversee the daily operations of a multi-brand automotive workshop in Qatar. Candidates must be willing to relocate to Qatar. The role covers managing technicians, keeping the workflow smooth, maintaining service quality and handling customers.

Key responsibilities

• Manage and supervise day-to-day workshop operations across multiple vehicle brands
• Lead, guide and allocate work to technicians efficiently
• Monitor repair jobs to ensure timely completion and quality standards
• Handle customer queries, concerns and complaints professionally
• Coordinate with the spare parts team for timely availability of parts and tools
• Ensure adherence to safety standards and keep the workshop clean
• Track job progress, maintain operational reports and improve productivity and service efficiency

Required profile

• Minimum 5 years of experience in automotive workshop operations
• Prior supervisory or managerial experience preferred
• Diploma or degree in Automobile Engineering or a related field
• GCC experience is mandatory; only Muslim candidates are eligible to apply
• Ability to work under pressure and meet deadlines

Required skills

• Strong knowledge of multi-brand vehicle servicing
• Leadership and team management skills
• Excellent communication and customer handling abilities
• Problem-solving and decision-making skills