Engineering Logistics Portal Operator

About the role

The Engineering Logistics Portal (ELP) Operator manages all Typhoon repairable assets that have failed at Forward and require tasking through the ELP process. The post holder supervises assets as they pass through the Quality Gate, Engineering Tasking and Repair Scheduling, and interfaces directly with the Part M engineer, Repairs Inventory Planner and Part M Repair Scheduler.

Key responsibilities

• Ensure all ML2/ML4 activities and transactions are documented and maintained on the IMS system, and hold regular Repair Reviews so items are returned to internal customers on time and to the required quality.
• Manage demand for ML2/ML4 activities, monitor performance against contractual KPIs and escalate shortfalls where necessary.
• Liaise with inventory planning, procurement, engineering, finance, line and bay maintenance, and service providers and partners to solve supply and demand problems.
• Analyse usage and transaction data to identify recurring problems and support corrective actions.
• Facilitate urgent items, mentor new QEAF staff joining from the Qatar Technical Institute, and support the creation and continuous improvement of supply chain procedures.
• Ensure compliance with Part M procedures, the Part 145 Maintenance Governance and Assurance framework, the Continuing Airworthiness Regulatory Framework, and regulations such as ITAR/WOME.
• Use performance data to report successes and issues to senior management and keep internal and external customers satisfied.

Required profile

• Knowledge of an operational supply chain in a Continuous Airworthiness Organisation, including protocols and procedures.
• Strong relationships with maintenance operations and its dependencies (procurement, engineering, suppliers and customers).
• Understanding of lead times and prioritisation for ML2/ML4 activities.
• Basic functional awareness that develops over the life of the role.
• Valid driving licence; Institute of Supply Chain Management Level 3 or equivalent is desirable but not essential.

Required skills

• Analysis and planning skills, and ability to use appropriate IT systems.
• Problem solving and relationship building.
• Ability to define processes, propose improvements and manage them in day-to-day operations.