Front Desk Agent – Airport Hotel
Qatar Airways · Doha et périphérie
Job description
About the role
We are seeking a Front Desk Agent for Dhiafatina – The Airport Hotel in Doha. You will be the first point of contact for guests, delivering professional, customer‑focused service and ensuring a memorable stay.
Key responsibilities
- Greet guests, handle check‑in and check‑out procedures, and escort them to their rooms.
- Manage reservations, registrations, and respond to guest requests and complaints.
- Provide information on room rates, facilities, and hotel services.
- Balance guest payments at the end of each shift.
- Maintain accurate records using the hotel’s computer systems.
Required profile
- Minimum high school qualification.
- Fluent in written and spoken English.
- Good interpersonal skills and attention to detail.
- Up to 2 years of relevant experience.
- Willingness to work shifts and a pleasing personality.
- Experience in a multicultural environment.
Required skills
- Proficiency with computer applications.
- Knowledge of the Opera property management system (advantage).
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Published 1 month ago
Expires 1 week from now
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Qatar Airways
Doha et périphérie
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