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Front Desk Agent

Le Méridien Hotels & Resorts · Lusail

Junior 🇬🇧 English

Job description

About the role

We are looking for a Front Desk Agent to join the Guest Experience team at Le Royal Meridien in Lusail. The role involves welcoming guests, handling check‑in and check‑out procedures and ensuring a memorable stay through attentive service.

Key responsibilities

  • Process guest arrivals and departures using the hotel’s reservation system.
  • Respond promptly to guest requests and resolve issues during their stay.
  • Prepare and submit daily operational reports.
  • Provide information about local attractions and hotel amenities.
  • Maintain a safe, clean, and professional work environment in accordance with company policies.
  • Uphold confidentiality, protect company assets and adhere to quality standards.
  • Perform physical tasks such as standing, walking and lifting items up to 10 lb.

Required profile

  • High school diploma or equivalent (G.E.D.).
  • No prior hospitality experience required.
  • Ability to work full‑time on a rotating shift schedule.
  • Physical ability to stand for extended periods and lift up to 10 lb.
  • Professional appearance and communication skills.

Required skills

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    Published 4 months ago

    36 views · 0 interested

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    Le Méridien Hotels & Resorts

    Lusail