Telesales Agent – Outbound Telecom Sales

About the role

We are seeking enthusiastic and results‑driven Telesales Agents to generate sales through outbound calls for telecom products and services. The role focuses on promoting mobile plans, internet packages and value‑added services while delivering an excellent customer experience.

Key responsibilities

• Handle outbound calls to assigned leads and promote telecom products and services.
• Achieve daily and monthly sales targets, including leads, conversions and revenue.
• Identify customer needs and recommend suitable mobile plans, internet packages and value‑added services.
• Upsell and cross‑sell to maximise sales opportunities and maintain accurate records in the CRM system.
• Handle customer inquiries and objections professionally to convert opportunities into sales.

Required profile

• Minimum 1 year of experience in telesales, call‑center sales or direct sales, preferably in telecommunications.
• Strong communication, negotiation and persuasion skills with fluency in Arabic and English.
• Ability to work in a target‑driven, fast‑paced environment.

Required skills

• Proficiency in using CRM systems.
• Competence with standard computer applications.