Welcomer (Front Office Agent)
AccorHotel · Doha
Job description
About the role
Join Pullman, part of the Accor network, as a Welcomer (Front Office Agent) in Doha. You will be the first smile guests see, delivering warm and professional service at the front desk.
Key responsibilities
- Greet guests warmly and manage smooth check‑in and check‑out procedures.
- Anticipate guest needs, handle transactions efficiently and uphold Pullman’s high service standards.
- Monitor room status, collect guest feedback and take action to ensure satisfaction throughout the stay.
- Maintain accurate guest records and ensure compliance with local regulations and company policies.
Required profile
- Thrives in fast‑paced environments and enjoys creating memorable guest experiences.
- Previous hospitality experience is a strong advantage.
- Tech‑savvy with Opera or similar property management systems.
- Fluent in English; additional languages are a plus.
- Guest‑oriented, approachable and sales‑driven mindset.
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Published 1 day ago
Expires 1 month from now
4 views · 0 interested
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AccorHotel
Doha