Administrative Coordinator

About the role

The Administrative Coordinator serves as the primary point of contact for clients and guests, handling inquiries via phone and email while ensuring smooth office operations. This full‑time position supports the hospitality team by maintaining accurate records, preparing correspondence, and delivering professional service in a fast‑paced hotel environment.

Key responsibilities

• Respond to client and guest questions by phone and email, providing timely and accurate information.
• Enter, update, and retrieve data in computer databases and point‑of‑sale (POS) systems.
• Operate standard office equipment, prepare letters, memos, and documents using word processing, spreadsheet, and presentation software.
• Proofread and edit written communications to ensure accuracy and completeness.
• Maintain a clean, professional appearance and uphold company policies, confidentiality, and asset protection.
• Welcome and acknowledge guests, anticipate service needs, and assist individuals with disabilities.
• Develop positive working relationships with colleagues and other departments.
• Report accidents, injuries, or unsafe conditions to management.
• Lift, move, and carry objects weighing up to 10 pounds without assistance.
• Perform other reasonable duties as assigned by supervisors.

Required profile

• Professional demeanor with strong attention to detail.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team‑oriented environment.
• Commitment to maintaining confidentiality and following company policies.
• Physical ability to handle light lifting and movement of items up to 10 pounds.

Required skills

• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Experience using database software for data entry and retrieval.
• Familiarity with point‑of‑sale (POS) systems.