Building Receptionist

About the role

A multi-tenant office building in Doha is looking for a professional and welcoming Building Receptionist to run its front desk. The role serves employees, visitors, clients, contractors and delivery personnel, coordinates the four ground-floor meeting rooms and provides administrative support to office boys, cleaners and other support staff. The person must be currently based in Qatar with a valid Qatar Resident Permit, fluent in Arabic and able to communicate effectively in English.

Key responsibilities

• Welcome and assist employees, visitors, clients, contractors and delivery personnel; give information about the building, tenants and facilities.
• Manage visitor registration, access procedures and identification checks, issue visitor passes and keep visitor and incident records.
• Answer and screen calls, emails and enquiries, and receive and coordinate deliveries, parcels and courier collections.
• Manage bookings and daily availability of the four ground-floor meeting rooms, prepare them and report equipment or maintenance issues.
• Monitor the reception and ground-floor areas and report maintenance, security or safety concerns.
• Support tenants and the building management with administrative duties, notices and communications.
• Provide day-to-day administrative support to support staff, record and follow up their requests, and coordinate staff leave and attendance records.
• Handle staff requests on compensation and allowances, refer them to management or HR, and keep employee records confidential.
• Maintain a clean, organised reception area and keep up-to-date attendance sheets.

Required profile

• Previous experience in reception, customer service, facilities, hospitality, office administration or a similar role.
• Arabic speaker with good spoken and written English.
• Currently based in Qatar with a valid Qatar Resident Permit and legal eligibility to work there.
• Experience supporting multiple companies, offices or support-service teams is advantageous.
• Desirable: experience in a commercial or multi-tenant office building, coordinating support staff, and knowledge of access-control, visitor-management or building-management systems.

Required skills

• Good working knowledge of computer systems and Microsoft Office (Word, Excel, Outlook).
• Ability to manage meeting-room bookings and maintain accurate schedules.
• Excellent communication, interpersonal and organisational skills.
• Flexibility to work shifts, including weekends or public holidays if required.