This job is no longer available
This job expired on 28/08/2026. It no longer accepts applications.
Customer Service Associate – Retail (Cafe Assistant)
Al-Futtaim · Al-Rayyan
Job description
About the role
The Customer Service Associate plays a key role in delivering exceptional service to customers in a retail café environment. You will support sales, maintain store standards, manage inventory, and operate the cash register while ensuring a positive shopping experience.
Key responsibilities
- Engage with customers, address basic complaints and escalate when necessary.
- Maintain visual merchandising standards and keep the sales floor clean and inviting.
- Receive shipments, restock shelves, and help manage inventory levels.
- Recommend products, upsell and cross‑sell based on customer needs.
- Operate the cash register, process transactions and ensure accurate cash handling.
Required profile
- Previous experience in customer‑facing roles with a focus on service excellence.
- Strong verbal communication and interpersonal skills.
- Attention to detail for store standards and inventory accuracy.
- Ability to engage in upselling and cross‑selling.
Required skills
- Strong verbal communication.
- Exceptional customer service.
- Attention to detail.
- Upselling and cross‑selling ability.
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Al-Futtaim
Al-Rayyan