Employee Relations Specialist (Qatarization)

About the role

Qatar Airways is seeking an experienced Employee Relations Specialist to support the review, assessment and resolution of employee relations matters across the Qatar Airways Group in Doha. The role ensures matters are handled fairly and consistently in line with company policies, procedures and governance requirements, and helps identify people-related and organisational risks with well-reasoned findings and practical recommendations.

Key responsibilities

• Review new and ongoing employee relations matters, including allegations of policy breaches, misconduct, workplace concerns and procedural non-compliance.
• Assess the urgency, sensitivity and potential risk of each matter and prioritise reviews accordingly.
• Establish the background and key facts of each case, including work areas, research scope, key stakeholders and contributing factors.
• Conduct fair, impartial and objective internal reviews within agreed timeframes.
• Gather, review and analyse information from interviews, written statements, documents and records, and conduct interviews with employees and other individuals.
• Analyse complex information, identify inconsistencies and assess potential financial or operational impact in consultation with business stakeholders.
• Prepare clear, structured reports with findings, limitations, evidence and recommendations for management review.
• Provide objective recommendations to address gaps and mitigate risk, and advise management on trends, recurring issues and ways to strengthen employee relations practices.

Required profile

• Bachelor's degree or equivalent qualification is essential.
• Minimum of 5 years' relevant experience in employee relations, HR investigations and case management.
• Strong understanding of HR policies, employee relations processes, workplace governance and procedural fairness.
• Experience handling sensitive, confidential and complex employee matters with professionalism and impartiality.
• International employee relations experience, or experience across multiple jurisdictions or regulatory environments, is highly beneficial.

Required skills

• Strong analytical and critical-thinking skills, able to produce clear, evidence-based findings.
• Excellent written communication, including structured reports, findings and recommendations for management.
• High level of integrity, discretion and commitment to fairness, confidentiality and due process.
• Attention to detail and ability to manage competing priorities and meet deadlines.

To apply, candidates upload their CV and complete the online application form through the Qatar Airways careers site.