Help Desk IT Support – Immediate Joiner in Doha

About the role

QSoft Corp is looking for an experienced Help Desk IT Support professional to join its Doha office immediately. The role focuses on delivering first‑level technical assistance, troubleshooting a range of hardware, software, and network issues, and ensuring smooth operation of end‑user environments.

Key responsibilities

• Provide first‑line technical support for desktop, laptop, printer, and network problems.
• Troubleshoot software applications and operating system issues.
• Manage and resolve IT support tickets in a timely manner.
• Install, configure, and maintain computers, peripherals, and business applications.
• Document solutions and maintain knowledge base articles.

Required profile

• 2–5 years of experience in Help Desk or IT Support.
• Fluent Arabic and currently residing in Qatar.
• Available for immediate joining.
• Strong communication and customer‑service skills.
• Ability to work independently and as part of a team.
• Valid Qatar ID and residency preferred.

Required skills

• Desktop troubleshooting
• Laptop troubleshooting
• Printer troubleshooting
• Network troubleshooting
• Software troubleshooting
• IT ticketing systems

What we offer

• Full‑time permanent contract.
• On‑site work environment in Doha.
• Opportunity to work with a dynamic IT team.