Release Manager – National Mobile App

About the role

A national government ministry in Qatar is bringing services from dozens of public and private-sector bodies into one citizen-facing mobile app, which ships every two weeks once it is live. The Release Manager owns the fortnightly release cycle end to end, from scope cut-off through to live deployment and stabilisation, ensuring each release has a known scope, a fixed date, a clear go/no-go and a tested way back. The role sits in a three-person service management team reporting to the Senior Service Manager.

Key responsibilities

• Own the two-week release calendar and hold the programme to it
• Run change approval, including technical sign-off from solution architects
• Chair release readiness reviews and make the go/no-go call
• Manage App Store and Google Play submissions, staged rollouts and versioning
• Line up app and backend changes across the vendor, the integration layer and connected entities
• Plan rollback, hotfix and emergency releases without breaking cadence
• Report on-time rate, change failure rate and rollbacks to programme leadership

Required profile

• 6-8+ years in release, change or DevOps delivery management
• Hands-on experience releasing a mobile app through Apple and Google on a frequent cadence
• Experience on large multi-vendor, multi-stakeholder programmes
• Light-touch ITIL change practice that speeds a two-week cycle rather than slowing it
• The judgement to recommend a no-go; government or regulated-sector experience is a plus
• Out-of-hours deployments and a release on-call rota are part of the job

Required skills

• CI/CD (Azure DevOps or similar)
• ITSM tooling (ServiceNow, Jira SM)
• Nice to have: ITIL 4, PSM/CSM/SAFe, Azure DevOps Engineer Expert