Waiter - VOX Cinemas

About the role

Majid Al Futtaim Entertainment is hiring a waiter for its VOX Cinemas. The role provides food and beverage service to cinema guests, ensuring a high standard of hospitality and a memorable cinema experience.

Key responsibilities

• Greet guests warmly and present menus, helping guests choose their meals.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages promptly and professionally, and keep tables set, cleared and clean.
• Explain menu items, ingredients and promotions, and upsell items to increase revenue.
• Handle guest inquiries, feedback and complaints courteously, and coordinate with kitchen and bar staff.
• Keep the service area clean and follow hygiene, health and safety regulations.
• Assist with stock rotation, replenishment and inventory, and support colleagues during busy periods or special events.

Required profile

• Minimum 2 years of experience in F&B or hospitality; cinema or restaurant experience preferred.
• Strong communication and customer service skills, with a friendly and professional attitude.
• Ability to work under pressure in a fast-paced, guest-facing environment.
• Flexible to work shifts, including evenings, weekends and public holidays.
• Fluency in Arabic.