Regulatory Compliance Officer

About the role

The Regulatory Compliance Officer will ensure that all company activities adhere to local regulations, customs procedures, and licensing requirements. This role supports multiple departments, handling permits, visas, and official documentation to maintain smooth operations across the organization.

Key responsibilities

• Process tasks related to customs, airports, and other regulatory bodies.
• Coordinate with departments such as Marketing to obtain campaign licenses.
• Assist with vehicle registration, renewal, and related documentation.
• Renew official company documents including trade licenses, chamber of commerce certificates, import licenses, and municipal permits.
• Manage clearance processes for shipments at customs.
• Handle procedures for new branch licenses, corporate registrations, and required trainings.
• Issue health certificates for staff and attest contracts before authorities when needed.
• Deliver correspondence to authorities and companies.
• Support traffic department processes, including registration books, advertising permits, and driver’s licenses for riders and 3PL partners.
• Issue food control permits for staff and company vehicles.
• Oversee day‑to‑day PRO activities for visas, permits, licensing, and registrations, coordinating with government agencies.
• Process all visa categories, including employment, residence, entertainer, and guest visas.
• Submit required documents to immigration and labor authorities for cancelled or absconding employees.
• Ensure completion of departure and exit formalities after visa cancellation.
• Obtain quarterly sponsorship reports, reconcile with internal records, and resubmit with supporting documentation.

Required profile

• Proven experience in regulatory compliance, licensing, and documentation management.
• Familiarity with customs clearance, vehicle registration, and trade license renewal processes.
• Ability to liaise with multiple internal departments and external government authorities.
• Strong organizational skills to manage visa, permit, and sponsorship workflows.

Required skills