Senior Account Manager

About the role

The Senior Account Manager will own a portfolio of key accounts, driving revenue growth and strengthening partnerships through strategic account planning and execution. This role works closely with the Territory Sales Manager and cross‑functional teams to align sales initiatives with market opportunities.

Key responsibilities

• Develop and implement account strategies and roadmaps in coordination with senior management.
• Prepare accurate sales forecasts and set targets that support overall business objectives.
• Manage vendor relationships to ensure alignment with company strategy.
• Build and nurture relationships with new and existing customers, expanding sales opportunities.
• Maintain a comprehensive channel/customer database, analyse data, and generate loyalty and opportunity metrics.
• Conduct market research and on‑site visits to define product requirements.
• Oversee the full sales cycle from quotation to collection, including credit assessment and payment follow‑up.
• Ensure proper inventory tracking and stock management.
• Drive long‑term revenue and profitability across the account portfolio.
• Provide high‑level support to channel partners and resolve issues promptly.
• Monitor and report on targeted marketing programs, recommending improvements.
• Identify process inefficiencies and implement standardised procedures.
• Utilise Salesforce.com CRM for lead, opportunity, and deal registration management.

Required profile

• Bachelor’s degree in Sales, Marketing or a related field.
• 5–7 years of relevant experience in account management or sales.

Required skills

• Salesforce.com CRM

What we offer

• Opportunity to lead a strategic portfolio of accounts.
• Collaborative environment with cross‑functional teams.
• Professional development and growth prospects.