Lead Administration Officer (Arabic Speaker)

About the role

The Lead Administration Officer will manage and represent the COO’s office, delivering confidential administrative support at a high standard. This role serves as the primary point of contact for the COO’s office and assists in developing, executing, and monitoring departmental strategy.

Key responsibilities

• Prepare administration‑related reports and analyses, and lead policy and procedure improvements.
• Communicate company policies and resolve administrative issues with Finance, Contracts, and Legal departments.
• Provide business documentation support, including report writing, presentation creation, and spreadsheet preparation.
• Organise and prioritise team tasks, monitor action items and report progress.
• Resolve complex administrative problems while ensuring compliance with corporate standards, processes and tools.
• Enhance and oversee existing administrative processes and information systems for efficiency.
• Act as primary liaison for internal and external stakeholders, handling queries and explaining procedures.
• Coordinate internal and external communications, schedule management meetings and take minutes.
• Collaborate on organisational strategy, manager movements, structural changes and long‑term planning.
• Assist in annual budget preparation and reporting, providing regular updates to the COO.
• Manage special projects, gather inputs, and report status to the line manager.
• Perform other duties as assigned to ensure effective operation of the work unit.

Required profile

• Bachelor’s degree or equivalent.
• Minimum four years of relevant experience.
• Experience in database administration.
• Project management experience.
• Strong interpersonal and communication skills.

Required skills

• Project Management
• Microsoft Word
• Database Administration