Multi-Property EBC Sales Executive

About the role

The Multi-Property EBC Sales Executive supports Marriott’s sales and marketing initiatives across multiple properties in Doha. The role focuses on maximizing revenue, maintaining guest loyalty, and handling reservation and guest service requests.

Key responsibilities

• Contact appropriate individuals or departments to resolve guest calls, requests, or problems.
• Apply sales techniques to maximize revenue while up‑selling and maintaining existing guest loyalty.
• Determine and provide complimentary gifts such as rewards points, show tickets, or gift certificates.
• Process Marriott Rewards redemptions, reservations, changes, and cancellations received by phone, fax, or mail.
• Enter guest and rewards information into the designated software system.
• Perform general office duties for Sales & Marketing, including filing, emailing, typing, and faxing.
• Assist management in training and motivating employees and serve as a role model.
• Maintain professional appearance, confidentiality, and adherence to company policies.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience in sales, hospitality, or customer service.
• No supervisory experience required.
• Ability to lift and move objects up to 10 pounds without assistance.

Required skills

What we offer

• Equal opportunity employment in a diverse, multicultural environment.
• Professional development and training within a global hospitality brand.