Receptionist (Security)

About the role

This role combines guest relations with security duties: maintaining security through procedures and logbook monitoring, issuing visitor badges, greeting guests and directing them to the right people, and answering calls and referring inquiries to the correct offices.

Key responsibilities

• Issue visitor badges, complete reception procedures and connect visitors with the appropriate party, including acting as the designated site representative.
• Introduce the company's safety culture, arrange viewing of the Visitors Safety Video and explain the emergency action plan.
• Collect badges, complete clearance and exit procedures and guide guests when they leave.
• Answer calls promptly and direct them to the right offices; enter customer data and correspondence and manage digital and hardcopy filing systems for vendors and clients.
• Copy, file and maintain paper or electronic security documents and records.
• Coordinate with mail clerks and drivers on incoming and outgoing mail, and receive and coordinate tenders and vendor documents with the Commercial Group.
• Assist security officers in keeping order and protecting property among visitors and employees.
• Follow all policies, processes and procedures, contribute to continuous improvement of systems and processes, and comply with quality, health, safety, security and environmental regulations.
• Report daily activities and irregularities such as equipment or property damage, theft, unauthorized persons or unusual occurrences, and help prepare timely departmental reports.

Required profile

• High School or Higher National Diploma; a diploma in any discipline is preferred.
• Up to 3 years of experience in the same position; experience in the petrochemical industry is preferred.