Site Manager - Installation Support Services

About the role

The Site Manager acts as the senior on-site representative for Installation Support Services (ISS) under a Task Order at Al Udeid Air Base in Doha, Qatar. The role directs all contract operations across recreation, maintenance, custodial, linen and hospital aseptic services, ensuring compliance with the Performance Work Statement, AFCAP V requirements, Host Nation policies and Air Force mission priorities. The position holds full authority to act on behalf of the Contractor.

Key responsibilities

• Provide overall management, decision authority and daily oversight of all ISS functions and personnel, and serve as the Contractor's main point of contact with the USAF and the Host Nation Government.
• Manage all employees supporting the contract, including PWS and company policies, and oversee contractor and subcontractor staffing levels and qualifications.
• Attend base-level meetings on logistics, deployment, safety, force protection and exercise planning; lead staffing matrices, risk mitigation and subcontractor integration.
• Manage USN and OCN personnel scheduling, performance, discipline and contingency staffing, and implement the Task Order Quality Control Plan.
• Support government performance assessments, inspections and reporting, and handle discrepancies within 24 hours, resolving them within 48 hours.
• Operational oversight of recreational services, maintenance, custodial, linen services and escort operations, and ensure safety, environmental and HAZMAT compliance.
• Submit and track work orders for facility discrepancies, and ensure proper stewardship of property.

Required profile

• Bachelor's degree in Business Management, Hospitality or a related field, or equivalent military/professional experience.
• At least 10 years of experience in ISS functions, base operations support or similar contract environments, including 5 years in a leadership role.
• Valid US driver's license and US passport; must obtain and maintain a Secret US Government clearance (US citizenship required).
• Experience supervising multi-functional teams in an OCONUS or contingency environment and providing customer service.
• Ability to work extended hours, 6-day weeks and 24/7 operations, and to report onsite within 4 hours of notification.

Required skills

• Proficiency in MS Office applications.
• Interpretation and management of technical data, schedules, reports and personnel documentation.
• Strong leadership, communication, problem-solving and decision-making skills.