Bell Attendant

About the role

The Bell Attendant welcomes guests as they arrive and bids them farewell upon departure, playing a pivotal role in the overall guest experience at Tivoli Hotels & Resorts. This front‑of‑house position requires a friendly, service‑driven attitude and a solid understanding of hotel operations.

Key responsibilities

• Manage lobby traffic, ensuring smooth check‑in and check‑out flow.
• Assist guests with luggage, transportation arrangements, and local information.
• Provide directions, answer inquiries, and act as an ambassador for the property.
• Coordinate with other hotel departments to fulfill guest requests promptly.
• Maintain the appearance and organization of the bell desk and surrounding areas.

Required profile

• High school diploma or equivalent.
• Passion for hospitality and delivering exceptional guest service.
• Positive learning attitude and willingness to develop new skills.
• Good communication abilities in English.

Required skills