Guest Experience Expert (Guest Relations Agent)
Westin Hotels & Resorts · Doha
Job description
About the role
Westin is looking for a Guest Experience Expert (Guest Relations Agent) in Doha, Qatar. The role goes beyond a simple check-in and check-out: it is about building a memorable and unique guest experience. The expert takes the initiative to deliver a wide range of services that guide guests through their entire stay, and is empowered to move freely within the space.
Key responsibilities
- Process operational needs and handle guest requests
- Complete reports and share the highlights of the local area
- Maintain a safe workplace, follow company policies and procedures, and protect company assets
- Uphold quality standards and keep confidential information secure
- Keep a professional uniform, personal appearance and communications
- Stand, sit or walk for an extended period and perform hands-on tasks such as lifting and carrying objects of up to 10 pounds
Required profile
- High school diploma or G.E.D. equivalent preferred
- No related work experience required
- No supervisory experience required
- No license or certification required
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Qatar.
Salary: Guest Experience Expert Based on 10 job offers in QatarSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 3 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Westin Hotels & Resorts
Doha