Guest Relations Agent Intern

About the role

The Guest Relations Agent Intern will support the Guest Relations team at Alwadi Hotel Doha, delivering exceptional service to guests and gaining hands‑on experience in a 5‑star boutique hotel environment.

Key responsibilities

• Assist in greeting and welcoming guests upon arrival.
• Support daily operations such as check‑ins, check‑outs and reservations.
• Maintain accurate records of guest interactions and transactions.
• Help coordinate guest activities, special events and gather feedback for service improvements.

Required profile

• Currently enrolled in Hospitality Management, Tourism or a related program.
• Strong interpersonal and communication skills with a positive, enthusiastic attitude.
• Ability to multitask in a fast‑paced environment.
• Previous customer service experience is a plus.

Required skills

• Proficiency in Microsoft Office Suite.

What we offer

• Employee benefit card with discounted rates worldwide.
• Learning programs through Accor Academies.
• Opportunities for talent development and global career growth.
• Participation in Corporate Social Responsibility initiatives such as Planet 21.