IT Network Technician

About the role

Madre Integrated Engineering is hiring a full-time IT Network Technician in Doha. The role covers the installation, maintenance and troubleshooting of cabling, network devices and IT infrastructure in data centers, IDF rooms and workstations.

Key responsibilities

• Install, maintain, test, label and document copper and fiber-optic cabling across data centers, IDF rooms and user workstations, including CAT6 termination, crimping, fiber splicing and connectivity verification.
• Install, connect, configure and troubleshoot switches, routers, servers, PCs, IP phones, printers, IPTV set-top boxes and related peripherals.
• Diagnose and resolve Layer 1 connectivity issues involving cables, ports, patch panels, connectors and network devices.
• Monitor servers, networks and IT infrastructure for availability and performance, and support LAN, WAN, TCP/IP, VLAN and VPN connectivity using network monitoring tools.
• Maintain data center and IDF cabling to passive cabling standards and approved documentation practices.
• Support server installation, rack-and-stack activities, test environment setup and configuration changes.
• Provide basic technical support for UPS systems, including DC UPS equipment.
• Maintain maintenance schedules, repair logs, fault records, cable documentation and equipment configuration details, and keep an up-to-date inventory of IT assets.
• Report shortages of computer, network and cabling equipment to the relevant authority.
• Apply IT security principles, safety procedures and industry best practices, and work independently with technical teams, users, vendors and project stakeholders.

Required profile

• Diploma in Information Technology, Computer Networking, Electronics or a related technical discipline.
• Minimum five years of experience as an IT Network Technician, Network Support Technician or in a similar role.
• Strong knowledge of computer systems, network infrastructure, data centers and IDF room environments.
• Good knowledge of passive cabling standards and structured cabling documentation.
• Ability to maintain equipment inventories, maintenance schedules, repair logs and technical documentation.
• Excellent verbal communication and interpersonal skills; high proficiency in English, with Arabic an advantage.

Required skills

• Copper and fiber-optic cabling, including CAT6 crimping, termination, testing, labeling and fiber splicing.
• Troubleshooting hardware, software and Layer 1 network connectivity issues.
• Working knowledge of TCP/IP, LAN, WAN, VLANs, VPNs, routers, switches and network monitoring tools.
• Experience installing and troubleshooting servers, PCs, printers, IP phones and IPTV devices.
• Familiarity with UPS systems, including DC UPS systems.
• Understanding of IT security principles and infrastructure best practices.
• Preferred: CompTIA A+, CCNA, Microsoft, fiber-optic or other relevant IT certifications.