Senior Field Service Engineer - System 800xA Safety

About the role

ABB is hiring a Senior Field Service Engineer for its System 800xA safety business in Doha, Qatar. The role reports to the Project Manager and contributes to the PAEN-Qatar programme, with PAEN as the main stakeholder. It is an onsite position focused on medium to high complexity service work.

Key responsibilities

• Perform complex field service tasks, identify technical problems and analyse them remotely or on site within certified service categories and products.
• Plan and prepare site work for larger projects and manage related subcontractors on site.
• Deliver service work according to customer orders and expectations, keeping customers informed of timelines and expectations.
• Identify new service business opportunities with the customer and other ABB teams.
• Coach technicians and engineers and supervise complex site activities.

Required profile

• Graduate engineer in instrumentation, electrical or equivalent engineering.
• Minimum 8 years of experience, including at least 5 years as a customer support, project or service engineer for System 800xA-based safety systems, preferably in oil & gas or power & water.
• Analytical thinker, self-starter, resilient and adaptable.

Required skills

• Hands-on experience with System 800xA integrated control and safety systems (hardware and software), including AC800MHI library-based application development for project and commissioning.
• Functional safety management system (FSMS) knowledge and valid functional safety certifications such as TÜV FS engineer or ABB certifications.
• Knowledge of IEC 61511 and IEC 61508 and system engineering practice.
• Industrial networking, network switch configuration, cyber security for 800xA systems, and industrial communication protocols such as Modbus RTU/TCP and OPC.