TOC Supervisor
Madre Integrated Engineering · Doha
Job description
About the role
Madre Integrated Engineering is looking for a TOC Supervisor in Doha to lead the dedicated Terminal Operations Centre cover. The supervisor ensures that TOC systems and displays are supported at all times, working within the airline aviation sector.
Key responsibilities
- Supervise dedicated TOC cover on every shift and support QROC activities.
- Monitor TOC systems, video walls and displays, giving TOC faults priority response.
- Coordinate with the TOC operations team and MATAR.
- Escalate TOC-affecting incidents immediately.
- Maintain TOC operational logs and handovers.
Required profile
- Diploma or degree in IT or engineering.
- Five or more years in an operations centre or NOC environment, with supervisory experience.
- Valid MOI airport security pass.
- Compliance with MATAR HSE and cyber policies, use of the Enterprise Time & Attendance System (ETAS) and MATAR-authorised devices only.
Required skills
- ITIL Foundation certification.
- Familiarity with AV, video walls and monitoring.
- Situational awareness, priority response, communication and composure.
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Published 1 day ago
Expires 1 month from now
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Madre Integrated Engineering
Doha