F&B Supervisor

About the role

The Ned Doha, a luxury hotel in Doha's former Ministry of Interior building, is looking for an F&B Supervisor to lead its F&B team and help colleagues reach their potential. The role also supervises restaurant operations so that restaurants run smoothly, and covers the duties of the Restaurant Manager and Restaurant Assistant Manager when they are absent.

Key responsibilities

• Deputize the Manager for meetings scheduled on the meeting calendar.
• Help implement SOPs throughout the restaurant and ensure service follows the hotel's values.
• Respond proactively to guest queries and handle guest comments and complaints, reporting them to management.
• Monitor and rectify guest satisfaction during the meal experience, and follow up on maintenance issues affecting service.
• Communicate with the head chef to keep service running smoothly.
• Ensure mise en place is positioned accurately and that stock levels are adequate.
• Prepare table plans from reservations and keep tables cleared and reset.
• Meet and greet guests professionally, take their food and beverage requests accurately, and prepare and present accurate bills.
• Keep service and back-of-house areas clean and safe, and ensure grooming standards are met by the team.
• Handle administrative duties such as payroll, holidays and rosters in line with hotel policy.

What we offer

• Tax-free annual salary of QAR 48,000.
• Company-provided accommodation and transportation.
• 21 calendar days annual leave and 11 paid public holidays, plus sick leave under Qatar Labour Law.
• Private medical insurance for yourself.
• End of service benefits.
• Complimentary meals at the team restaurant and exclusive hotel and dining rates for you and your family.
• Reward and recognition programmes and learning and development opportunities.