In-Room Dining Manager

About the role

The Ned Doha, a luxury hotel in Doha's former Ministry of Interior building, is looking for an enthusiastic In-Room Dining (IRD) Manager. The role suits a natural leader who enjoys creating memorable guest experiences, leading high-performing teams and working in a fast-paced luxury hospitality environment.

Key responsibilities

• Lead and oversee daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery
• Create exceptional, personalized dining experiences for guests
• Coach and develop the IRD team to meet outstanding service standards
• Ensure service quality, presentation and attention to detail exceed guest expectations
• Manage staffing, scheduling, team performance, operational costs, productivity and departmental budgets
• Work with Culinary, F&B and other departments for seamless operations and guest satisfaction
• Handle guest feedback professionally, create service recovery opportunities and maintain health, safety, hygiene and luxury service standards

Required profile

• Previous leadership experience in In-Room Dining or Food & Beverage operations in a luxury hospitality setting
• Strong knowledge of restaurant and room service operations
• Passionate leader who enjoys developing and motivating teams
• Excellent communication and interpersonal skills, strong attention to detail and a guest-focused mindset
• Ability to thrive in a dynamic, fast-paced environment, with strong organizational and problem-solving skills

What we offer

• 21 calendar days annual leave and 11 paid public holidays
• Sick leave benefits under Qatar Labour Law
• Private medical insurance for yourself
• End of service benefits
• Complimentary meals at the team restaurant and exclusive hotel and dining rates for you and your family
• Learning, development and career progression opportunities, plus reward and recognition programmes