Outlet Manager - Food & Beverage

About the role

The InterContinental Doha Beach & Spa is hiring an Outlet Manager to oversee the daily operations of its designated Food & Beverage outlet. The manager ensures exceptional service standards and memorable dining experiences, leads and develops the team, drives revenue opportunities and keeps the outlet financially successful and compliant with hotel standards.

Key responsibilities

• Oversee day-to-day operations and ensure smooth, efficient service delivery.
• Lead, train, coach and develop team members, manage staffing, schedules and performance.
• Maintain high standards of food and beverage quality, service, presentation and guest satisfaction.
• Build strong guest relationships, anticipate needs and handle feedback and complaints professionally.
• Develop strategies to maximise revenue, profitability and operational efficiency.
• Manage outlet budgets, monitor expenses and control food, beverage and labour costs.
• Collaborate with culinary and marketing teams on menus, promotions and dining experiences.
• Oversee inventory, stock control and purchasing to minimise waste.
• Monitor market trends and competitors, and keep facilities and equipment well maintained.
• Ensure compliance with health, safety, hygiene and food safety regulations and hotel brand standards.

Required profile

• Proven experience as an Outlet Manager, Restaurant Manager or similar F&B leadership role in a luxury hotel or high-end restaurant.
• Strong knowledge of F&B operations and luxury hospitality service standards.
• Degree or professional qualification in Hospitality Management, Business Administration or a related field preferred.
• Fluency in English is essential; additional languages are an advantage.
• Flexibility to work various shifts, including weekends and public holidays.

Required skills

• Budgeting, cost control and revenue management.
• Good knowledge of food safety, hygiene and HACCP standards.
• Leadership, communication, problem-solving and organisational skills.

What we offer

• Competitive salary and benefits.
• Membership of the global IHG family.